Telephone issues

We’re currently experiencing technical problems with our phone lines, which may make it difficult to get through to the surgery. Our team is working with our phone provider to resolve the issue as quickly as possible.

If your query is not urgent, please consider using our online services in the meantime. For urgent medical needs, please continue to seek help through NHS 111 or 999 in an emergency.

Thank you for your patience and understanding while we get this fixed.

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Measles

Following a recent outbreak of measles in London, we strongly advise all parents and carers to ensure that children are fully immunised with the MMR vaccine.

Measles is a highly infectious illness and can be serious, particularly for babies, pregnant women and people with weakened immune systems. Complications can include ear infections, pneumonia, seizures and, in rare cases, brain inflammation (encephalitis).

Please check your child’s Red Book to confirm they have received both doses of the MMR vaccine. If you are unsure about your child’s vaccination status, please contact the practice and we will be happy to check your records.

If you believe you or your child may have symptoms of measles please do NOT attend the practice in person.
Instead, please telephone the surgery or submit an online consultation so we can advise you safely.

For further information:

HCRG Care Group
John Smith Medical Centre

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