Telephone issues

We’re currently experiencing technical problems with our phone lines, which may make it difficult to get through to the surgery. Our team is working with our phone provider to resolve the issue as quickly as possible.

If your query is not urgent, please consider using our online services in the meantime. For urgent medical needs, please continue to seek help through NHS 111 or 999 in an emergency.

Thank you for your patience and understanding while we get this fixed.

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Examinations and Treatment

Home / Services / For All Patients / Examinations and Treatment

At your appointment with us, we might need to conduct a physical examination to fully assess your medical condition.

We offer chaperones for our appointments – you can read more about requesting a chaperone, below. Once our clinician has taken your medical history and completed your examination, they will explain your diagnosis and next steps – including any treatment.

Treatment may be medication or other alternative routes such as physical therapy. If it is decided that you need to be referred to another health or social care provider, the GP practice will do this.

Chaperones

Our Practice provides a safe environment where patients and staff can be confident that best practice is being followed. All patients can request to have a chaperone present for any appointment or examination. This chaperone can be a trained member of staff, a family member or friend.

There may also be times where your clinician might require a chaperone to be present for your appointment. When possible, please let us know that you would like a chaperone before your appointment. This helps to avoid your appointment being delayed or rescheduled.

When this is not possible we will do our best to provide a chaperone at the time of request.

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