Telephone issues

We’re currently experiencing technical problems with our phone lines, which may make it difficult to get through to the surgery. Our team is working with our phone provider to resolve the issue as quickly as possible.

If your query is not urgent, please consider using our online services in the meantime. For urgent medical needs, please continue to seek help through NHS 111 or 999 in an emergency.

Thank you for your patience and understanding while we get this fixed.

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Home / Advice & Information

Advice & Information

Home Visits 

We are able to visit very poorly and housebound patients in their homes.

Sick Notes 

If you’re unwell and cannot work, you may need a sick note (sometimes called a fit note) for your employer .

Test Results 

If your test results show that you need more tests or treatment, we will contact you.

Accessibility 

At Operose Health, we are committed to ensuring accessibility and usability for all of our users.

Complaints 

We always try to give you the best service possible, but there may be times when you feel this has not happened.

Special Requirements 

Our practice adheres to the ‘Accessible Information Standard’ (AIS).

Out of Hours

If you need urgent medical care when the centre is closed, please call NHS 111. This is the three digit telephone number for urgent care services in the area.

Patient Proxy

Some patients find it helpful for a second person to have access to their online GP record.

Non NHS Services 

We provide a range of non-NHS services for when you need a letter or report from your GP on your medical conditions.

Forms and Letters

Patients often require letters or reports to be contributed to by clinicians.

NHS Health A-Z Information

If you need to know information about health and medicines, please view the NHS Health A-Z Information.

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